FREQUENTLY ASKED QUESTIONS

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Is it possible to buy garden or yard products directly from Varax?

All Varax sales go through a network of retailers, but from our site you can directly order some spare parts for garden swings. From here you can find a map and a list of our retailers.

What should I do if there is an error or damage to the product?

Product defects and damage are rare but possible. If the product you purchased is incorrect, damaged or there is something missing from the product’s packaging, contact the retailer from whom you purchased the product as soon as possible. They will give you the best instructions for your situation.

I would like to sell Varax products in my shop/online store, is that possible?

Yes, please contact us via our Contact form and we will get back to you as soon as possible. You can access our contact form here.

Where are Varax products manufactured?

We manufacture our products in Ähtävä, Ostrobothnia in Finland. Our products have been awarded the Key Flag label, which is based on a high degree of domesticity and domestic manufacturing.

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I could use some spare parts for my Varax garden swing, where can I find them?

On our spare parts page you can order plastic feet, suspension hooks or roof racks for your Varax garden swing. You can also inquire about spare parts from our retailers.

How do I install my products on the ground, for example Varax Combination Rack 112 or Varax Laundry Drying Rack 122?

We recommend installing our drying and carpet racks on the ground using concrete casting, to a depth of approximately 38 cm. Here you can access our assembly instructions.

For instructions on how to make concrete casting contact your nearest hardware store.

How do I store my Varax garden furniture during the winter?

We recommend storing swings and garden furniture during winter in a cool, dry and airy storage space. For example, an unheated garage is well suited for storing summer furniture. It is advisable to clean and handle summer furniture before storing them for winter. Here you can access our assembly and care instructions.

Where can I find a suitable fabric for my old Varax Butterfly chair frame?

We recommend first measuring the frame of the Butterfly chair, the dimensions of our current model are width 85 cm, height 90 cm and depth 55 cm, and to which you can find suitable fabric from our retailers. In the 1960s to 1980s we manufactured a different size of the chair, so if the dimensions of your frame do not correspond to the dimensions mentioned above, we recommend contacting a local seamstress, and ask them to make you a new fabric for your chair using your own old one as a model.

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